Samsung’s Galaxy Fold faced a huge problem even before the company started shipping the product to customers. The company later announced it will be postponing the launch of the device, cancelling pre-orders.

And now, one of the biggest retailers in the United States is also cancelling pre-orders of the Galaxy Fold. The Verge reports that Best Buy is now cancelling pre-orders of the Galaxy Fold after Samsung decided to postpone the launch of the device.

Because Samsung is still uncertain about the new release date for the Galaxy Fold, Best Buy has decided to cancel all the current pre-orders of the Galaxy Fold. And until the device is available for purchase once again, the company will not be taking pre-orders for the phone.

“With breakthrough designs and technology come many hurdles and the possibility to face a plethora of unforeseen hiccups. These hurdles have led Samsung to postpone the release of the Galaxy Fold, and Samsung has not provided a new release date. Because we put our customers first and want to ensure they are taken care of in the best possible manner, Best Buy has decided to cancel all current pre-orders for the Samsung Galaxy Fold,” Best Buy said.

A recent teardown of the Galaxy Fold suggested that the device’s internals are incredibly fragile, and it would have to go through a large redesign for it to be useable by actual, real people.

Tagged with Best Buy, Galaxy Fold, Samsung Galaxy Fold